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Matopos Spirit Limited

Privacy Policy

This is the Privacy Policy of

Matopos Spirit Ltd will collect information, including personal information and non-identifying information, when you interact with us and the site, for example when you:

  • access or use the website;
  • open or respond to our emails;
  • contact customer service or use other customer support tools;
  • visit any page online that displays our ads or content;
  • purchase products or services on or through the site;
  • connect or link to any site via social networking sites;

This Privacy Statement does not apply to the collection of information in any way other than as listed above.

We think that you benefit from a more personalised experience when we know more about you and what you like. However, you can limit the information you provide to Matopos Spirit Ltd. and you can limit the communications that Matopos Spirit Ltd. sends to you.

Commercial Emails

You may choose not to receive commercial emails from us by following the instructions contained in any of the commercial emails we send or by logging into your account and adjusting your email preferences. Please note that even if you unsubscribe from commercial email messages, we may still email you non-commercial emails related to your account and your transactions on the site. You may update your subscription preferences at any time.

Cookies and Tracking

You may manage how your browser handles cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third-party ad-servers and Matopos Spirit Ltd. served ads online.

Use of Information

We (or our vendors on our behalf), use information collected as described in this Privacy Statement to:

  • Operate, maintain and improve the site and our services, and Other Programs;
  • Facilitate and fulfill orders placed on the site;
  • Evaluate your eligibility for certain types of offers, products or services that may be of interest to you, and analyze advertising effectiveness;
  • Answer your questions and respond to your requests;
  • Perform analytics and conduct customer research;
  • Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of Business Partners;
  • Administer promotional activities or events sponsored by us;
  • Manage our everyday business needs, such as administration of the site, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Use, or to comply with the law;

We also may use information collected as described in this Privacy Policy with your consent or as otherwise required or permitted by law.

Disclosure Information

We may share your Personal Information as required or permitted by law:

  • with relevant Business Partners;
  • with whom we jointly offer products and services;
  • to enable electronic communications with you as part of purchase, a sponsored reward, offer, contest, program, or other activity in which you have elected to participate;
  • to the extent you have purchased or redeemed a Matopos Spirit Ltd voucher, goods or services offered by a Business Partner or participated in an offer, rewards, contest or other activity or Other Programs sponsored or offered through Matopos Spirit Ltd on behalf of that Business Partner;
  • to comply with legal orders and government requests, or as needed to support auditing, compliance and corporate governance functions;
  • to combat fraud or criminal activity, and to protect our rights or those of our Affiliates, users, and Business Partners, or as part of legal proceedings affecting Matopos Spirit Ltd;
  • in response to a legal process, including to law enforcement agencies, regulators, and courts in the United Kingdom and other countries where we operate; or
  • with your consent.

We may also disclose non-identifiable Information:

  • for the same reasons we might share Personal Information;
  • with Business Partners for their own analysis and research;
  • to facilitate targeted content and ads; or
  • with Third-Party Ad-Servers to place our ads and/or ads of our merchants or Business Partners on the site and on third-party sites, and to analyze the effectiveness of those ads.

We do not share personal information with Third-Party Ad-Servers; however, Third-Party Ad-Servers may automatically collect Non-Identifying Information about your visit to the site and other websites, your device address, your Internet Service Provider and the browser you use to visit the site.

They do this by using cookies and other technologies. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visits to the site and the other websites tracked by these third parties.

This Privacy Statement does not cover the collection methods or use of the information collected by Third-Party Ad-Servers, and Matopos Spirit Ltd. is not responsible for cookies in third party ads. We encourage you to review the privacy policies or statements of these third party advertising companies to learn more about their use of cookies and other technologies.

Information Collection

You provide us with your personal Information when you register, subscribe, create an account, make a purchase, or otherwise when you provide us with your personal information during your interaction with the site. We also collect personal information when you contact us online for customer service and other support using self-help tools, such as email, and text.

We use cookies that allow us to connect your site activity with other information we store about you in your profile or as related to your interactions with the site.

Device data may be collected when your device interacts with the Matopos Spirit Ltd. website, even if you are not logged into the site using your device. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

Security of Personal Information

Matopos Spirit Ltd has administrative, technical and physical controls that are designed to reasonably safeguard personal information. No method of transmission over the Internet, or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Privacy Practices of Third Parties

This Privacy Statement only addresses the use and disclosure of information by Matopos Spirit Ltd. through your interaction with the site. Other websites that may be accessible through links from the site and other programs may have their own privacy statements and personal information collection, use and disclosure practices. Our Business Partners may also have their own privacy statements. We encourage you to familiarise yourself with the privacy statements provided by these other parties prior to providing them with information or taking advantage of a sponsored offer or promotion.

Notice to Residents of Countries outside the United Kingdom

If you live outside the United Kingdom and you use the site or provide us with Personal Information directly via the site, your information will be handled in accordance with this Privacy Policy. By using the site or giving us your Personal Information, you are directly transferring your Personal Information and non-identifiable Information to us in the United Kingdom. The United Kingdom may not have the same level of data protection as your jurisdiction. However, you agree and consent to our collection, transfer, and processing of your Personal Information and non-identifiable Information in accordance with this Privacy Policy.

You are solely responsible for compliance with any data protection or privacy obligations in your jurisdiction when you use the site or provide us with personal information. Regardless of where we transfer your information, we still protect your information in the manner described in this Privacy Policy.

Contact Us

Please contact us if you have any questions or comments about our Privacy Policy. You can reach us via email at You can reach us via mail at the following address:

Matopos Spirit Ltd, 60 Derwent Road, Colchester, CO4 9RU, United Kingdom